:root{--bg: #f8f9fa;--card: #ffffff;--ink: #212529;--muted: #6c757d;--line: #dee2e6;--brand: #c51017;--brand-hover: #a50d13;--brand-light: #fff4f3;--gold: #c28b1e;--gold-yellow: #ffde00;--gold-light: #fff9e6;--ok: #198754;--warn: #ffc107;--bad: #dc3545}*{box-sizing:border-box}html,body{height:100%;max-height:100vh;margin:0;padding:0;overflow-x:hidden;overflow-y:hidden}body{font-family:IBM Plex Sans,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--ink);font-size:14px;-webkit-font-smoothing:antialiased}app-root{display:flex;flex-direction:column;height:100vh;max-height:100vh;width:100%;overflow:hidden}main{flex:1 1 auto;min-height:0;height:100%;max-height:100%;max-width:1720px;width:100%;margin:0 auto;padding:10px 20px;display:flex;flex-direction:column;overflow-y:auto;overflow-x:hidden;box-sizing:border-box}.top{flex:0 0 auto;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:8px 24px;background:var(--card);border-bottom:1px solid var(--line);z-index:100;box-shadow:0 1px 3px #00000008}.top .brand{display:flex;align-items:center;gap:14px;text-decoration:none}.top .brand .brand-logo{height:38px;width:auto;object-fit:contain;display:block}.top .brand .brand-tag{display:flex;flex-direction:column;border-left:2px solid #e2e8f0;padding-left:12px}.top .brand .brand-tag .brand-title{font-weight:700;font-size:13.5px;color:#0f172a;line-height:1.2}.top .brand .brand-tag .brand-sub{font-size:11px;color:#64748b;font-weight:500}.top nav{display:flex;gap:6px;align-items:center}.top nav a{display:flex;align-items:center;gap:6px;padding:7px 14px;border-radius:8px;color:#475569;text-decoration:none;font-size:13.5px;font-weight:500;transition:all .15s ease}.top nav a:hover{background:#f1f5f9;color:#0f172a}.top nav a.on{background:#fef2f2;color:var(--brand);font-weight:600}.top .who{display:flex;gap:10px;align-items:center}.top .who .role-badge{display:inline-block;padding:3px 10px;border-radius:999px;background:#f1f5f9;color:#475569;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase}.top .who .logout-btn{padding:6px 12px;font-size:12.5px;font-weight:500;color:#64748b;background:transparent;border:1px solid #cbd5e1;border-radius:6px;cursor:pointer;transition:all .15s ease}.top .who .logout-btn:hover{color:#dc2626;border-color:#fca5a5;background:#fef2f2}.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:20px 22px;box-shadow:0 1px 3px #0000000a,0 1px 2px -1px #0000000a}.card h2{margin:0 0 8px;font-size:16px;font-weight:600;color:#0f172a}h1{margin:0 0 4px;font-size:24px;font-weight:700;color:#0f172a}.muted{color:var(--muted)}.small{font-size:12.5px}.err{color:var(--bad)}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:20px}@media(max-width:900px){.grid2{grid-template-columns:1fr}}.kpis{display:flex;gap:14px;flex-wrap:wrap}.kpi{flex:1;min-width:140px;background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px;color:var(--muted);box-shadow:0 1px 2px #00000008}.kpi b{display:block;font-size:28px;color:var(--ink);margin-top:4px}.kpi.small b{font-size:20px}.row{display:flex;gap:12px;flex-wrap:wrap;align-items:flex-end;margin:10px 0}label{display:grid;gap:4px;font-size:12.5px;color:#475569;font-weight:500}input:not([type=checkbox]):not([type=radio]),select{padding:9px 12px;border:1px solid var(--line);border-radius:8px;font-size:13.5px;min-width:180px;background:#fff;color:#0f172a;outline:none;transition:border-color .15s ease}input:not([type=checkbox]):not([type=radio]):focus,select:focus{border-color:var(--brand);box-shadow:0 0 0 2px #d31b221f}input[type=checkbox]{width:16px!important;min-width:16px!important;max-width:16px!important;height:16px!important;padding:0!important;margin:0!important;cursor:pointer!important;accent-color:var(--brand)!important;vertical-align:middle!important;display:inline-block!important;border:none!important;background:transparent!important;box-shadow:none!important}button{padding:9px 16px;border-radius:8px;border:1px solid var(--line);background:#fff;cursor:pointer;font-size:13.5px;font-weight:500;color:#1e293b;transition:all .15s ease}button:hover{background:#f8fafc;border-color:#cbd5e1}button.primary{background:var(--brand);color:#fff;border-color:var(--brand);font-weight:600}button.primary:hover{background:var(--brand-hover);border-color:var(--brand-hover)}button.danger{background:var(--bad);color:#fff;border-color:var(--bad)}button.danger:hover{background:#b91c1c;border-color:#b91c1c}button.ghost{border:0;color:var(--muted);background:transparent}button.ghost:hover{color:#0f172a;background:#f1f5f9}.pill{display:inline-block;padding:3px 10px;border-radius:999px;background:#f1f5f9;font-size:12px;font-weight:500;color:#334155}.pill.ok{background:#dcfce7;color:#15803d}.pill.warn,.pill.degraded{background:#fef3c7;color:#b45309}.pill.off{background:#fee2e2;color:#b91c1c}.pill.deferred{background:#f1f5f9;color:var(--muted)}table{width:100%;border-collapse:collapse}table th,table td{text-align:left;padding:10px;border-bottom:1px solid var(--line);vertical-align:middle}table th{color:var(--muted);font-weight:600;font-size:12px;background:#f8fafc;text-transform:uppercase;letter-spacing:.04em}.tx{max-height:280px;overflow-y:auto;display:grid;gap:8px}.tx.big{max-height:440px}.tx p{margin:0;padding:10px 12px;border-radius:10px;font-size:13.5px;line-height:1.45}.tx b{font-size:11.5px;display:block;color:var(--muted);margin-bottom:3px}.tx .agent{background:#eff6ff;border:1px solid #dbeafe}.tx .customer{background:#f8fafc;border:1px solid #e2e8f0}.audit{max-height:220px;overflow-y:auto;font-size:12px}.audit p{margin:0 0 6px;word-break:break-word}code{background:#f1f5f9;padding:2px 6px;border-radius:4px;font-size:12px;color:#0f172a}.bar{display:grid;grid-template-columns:100px 1fr auto;gap:12px;align-items:center;margin:10px 0}.bar .lang{font-weight:600}.track{height:8px;background:#e2e8f0;border-radius:999px;overflow:hidden}.fill{height:100%;background:var(--brand);border-radius:999px;transition:width .4s}.stack{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:14px;margin-top:14px}.tile{border:1px solid var(--line);border-radius:12px;padding:16px;display:grid;gap:6px;background:#fff;box-shadow:0 1px 2px #00000005}.tile .layer{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:600}.tile .tech{font-weight:600;font-size:15px}.login{max-width:400px;margin:12vh auto 0;display:grid;gap:14px}